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The length of time that I would have to teach and do research before I could actually build the power plant would be 40 years and I’d be retired by that time. Assuming all the technical details were completed and I figured out it would cost two billion dollars in 1983 dollars to do it and we’d have all the problems that we had with fission. When my professors convinced me to build one.
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To think I built fusion power plants at the time. I’ll take over.”īrian Walsh: 02:44 But let’s go way back in time. The stuff that nobody wants to deal with, that’s the COO.īrian Walsh: 02:34 I love that tagline on your LinkedIn profile, executive troubleshooter, because that’s always been my experience of “Yeah, yeah, I got that. When people think about a COO, it’s somebody you can give the mess to. But I think I actively fulfilled the role as a Chief Operating Officer in many projects, both working at companies directly as well as being brought in as an executive troubleshooter. Jay Abraham: 02:07 Officially as a COO, this is probably So I mean you’ve done the COO role dozens of times in your life? But she had to worry about customer facing issues, giving them the capabilities they wanted, and that relying upon the platform allowed them to leverage everything they could - and there’s a whole team at Salesforce, obviously, building upon the platform.īrian Walsh: 01:47 Yeah it’s such an efficient capital spend to not have to worry about that part of your infrastructure, the pager, all of those headcount just to manage what servers are up.īrian Walsh: 01:57 Awesome, so let’s actually back into you, in your role getting there. She came from one of the competitors, and she said that the biggest thing she recognized is that she didn’t have to worry about the backend. Jay Abraham: 01:14 That’s true, I think one of my team members on the product management side, was very appreciative. I think another statement of how amazing the platform is to be able to support an application this complex, as CloudCraze across so many large enterprise companies. It’s built natively on Salesforce, so it’s tremendously helped our growth and scale, and obviously that was recognized by Salesforce by their recent acquisition of us and I congratulate them on our acquisition and I think they’re gonna have a wonderful future in the years ahead.īrian Walsh: 01:02 Fantastic. Jay Abraham: 00:41 CloudCraze is, I’d say, one of the foremost B2B e-commerce platforms. Jay, before we get into you, give us a little bit of background, who was CloudCraze, talk about the acquisition, just what happened there? Jay Abraham: 00:28 Welcome Brian, thank you very much.īrian Walsh: 00:32 Yeah, absolutely.
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And thrilled to have with us today, Jay Abraham, who is coming to us most recently from CloudCraze, and they’re fresh off of their acquisition by Salesforce, which actually just closed last week. Here’s your host, CodeScience CEO, Brian Walsh.īrian Walsh: 00:13 Alright everybody, welcome back to the AppChat podcast.
JAY ABRAHAM BUSINESS PLUS
A podcast focused on SasS growth strategies, plus successes in the Salesforce ecosystem and beyond. Intro: 00:01 You’re listening to the AppChat.
JAY ABRAHAM BUSINESS HOW TO
Here are the key topics, with timestamps, as well as the full interview transcript:Ġ0:00-1:56 Introducing the AppChat and our guest, Jay Abraham (formerly of CloudCraze)ġ:57-4:35 Abraham’s early career as a nuclear physicist and submariner before he held multiple COO positionsĤ:36-7:40 Experienced gained from handling the outsourcing of American Express’ IT infrastructureħ:41-9:53 Transition to becoming COO of CloudCrazeĩ:54-16:42 The relationship between COO and CEO, and creating processes to delegate responsibilitiesġ6:43-18:42 Defining scale and how an organization prepares for itġ8:43-22:46 The cultural shift that happens when processes are defined and put into placeĢ2:47-25:44 At what point does your organization need a COO?Ģ5:45-31:02 How a CEO begins a great partnership with a newly hired COOģ1:03-33:56 Giving power to employees to help identify and solve problems cross-functionallyģ3:57-36:37 Mistakes that Abraham has learned fromģ6:38-37:31 Closing out and how to get in touch Jay Abraham, founder of the Abraham Group (and departing COO of CloudCraze, acquired by Salesforce in March), joins the AppChat to discuss his fascinating journey from nuclear physicist and submariner to highly-sought-after startup consultant, as well as what goes into a great (read: productive) relationship between a COO and CEO.Īlso addressed is: defining scale and how an organization prepares for it how to know your organization needs a COO and mistakes Abraham learned from in the trenches at CloudCraze and in his career.